SiteSledge LLC Privacy Policy
SiteSledge LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us, including through our website, forms, SMS communications, and services.
1. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Appointment or inquiry details
- Any information you voluntarily submit through forms or communication channels
2. How We Use Your Information
We use your information to:
- Respond to inquiries or requests
- Schedule, confirm, or remind you of appointments
- Send transactional or informational messages
- Provide customer support
- Improve our services and communications
3. SMS & Messaging Consent
SMS consent applies to Customer Care messages only. By providing your phone number and opting in via our website form checkbox, you consent to receive SMS from SiteSledge LLC for: inquiry follow-ups, appointment and service updates, and account or service communications. We do not use SMS for marketing or promotional messaging. Message frequency may vary (up to 4 messages per month). Message and data rates may apply.
Reply STOP to unsubscribe. Reply HELP for help. Consent is not a condition of purchase.
Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Sharing
We may share your information only with trusted service providers strictly for business operations (e.g., CRM systems, messaging platforms) and only to the extent necessary to provide our services.
We do not sell or rent your personal information. We do not share mobile information for marketing or promotional purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
Cookie & Tracking Practices
We may use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings. Disabling cookies may limit some functionality of our website.
Message Frequency
If you opt in to receive Customer Care SMS messages from SiteSledge LLC, message frequency may vary (up to 4 messages per month). Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help. Consent is not a condition of purchase.
6. Your Rights
You may request to:
- Review or update your information
- Opt out of communications
- Request deletion of your data (subject to legal or operational requirements)
7. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
8. Contact Information
If you have questions about this Privacy Policy, contact:
SiteSledge LLC
Email: contact@sitesledge.llc
Phone: 1-844-946-0109